Please contact customer service for a return authorization number by e-mail to firstname.lastname@example.orgRETURN POLICY
*Online orders for holiday gifts placed between 11-21-18 and 12-23-18 can be returned or exchanged until January 21, 2019*
- We accept returns or exchanges within 21 days.
- Please E-mail us at email@example.com for a return authorization number.
- Please provide us with the following:
- Order number
- Name and number of item being returned or exchanged.
- Size needed (if exchanging)
- Your name and contact information.
- Reason for return or exchange
- All unauthorized returns received will be charged a 15% restocking fee.
- Any orders returned past this time frame with be refused upon delivery or will be charged a 15% restocking fee.
items must be UNWORN, UNUSED, and must include all original tags and
packaging still attached
- Any item returned without packing, tags etc. will
either be refused or subject to a 50% restocking fee.
- Returns required prior authorization, at that time we will give you a RA number you MUST place on the outside of the box.
- Shipping costs are non refundable.
- We are not responsible for return shipping charges.
- Refused, or undelivered packages will be charged a restocking fee of 15%
- Helmets, leather belts and custom made orders are not returnable or exchangeable.
*Please note any free merchandise/promotional items we included in your order
is expected back in the event you return your purchase for a refund. If
we do not receive them back, the product cost will be subtracted from
- All returns must include the following information:
- Copy of invoice or invoice number.
- E-mail address used to place order.
- Reason for returning items.
- Detailed information on what you are exchanging for.
- Return authorization number.
- Returns may take up to 2 weeks to be refunded or exchanged.
*Orders qualifying for Free Shipping, that are returned or partially returned, will have the original shipping fee deducted from the return if all or part of the merchandise returned brings the total below the qualifying price for free shipping.
* International orders are considered final sale
In the rare event that your order is received incorrectly please contact us and we will be happy to rectify the situation.
. *Be sure to have your order number available. Online returns must be made with in 21 days of purchase. Shipping costs are not refundable.
Leather Bound Returns
9421 Route 130 South
Pennsauken NJ 08110
*In-Store Purchases at Pennsauken Location*
*In-store purchases for Christmas gifts from 11-21-18 until 12-24-18 can be exchanged in-store until January 10, 2019 with receipt.
*In-store return policy for items purchased in our New Jersey store is:
- 14 days - store credit only or exchange
with original receipt.
- All tags and packaging must be attached to the item.
- All items must be unworn and can not smell of smoke, pets or perfume.
- Helmets, custom cut belts and sunglasses are FINAL SALE, non-returnable or exchangeable.
- No credit back to cards and no cash refunds, store credit or exchange only.